A Message Re Coronavirus (COVID-19): We’re Committed to our Customers, Employees and CommunitiesDear Customer,
On Saturday 14th March we took the decision that for the safety for our colleagues and customers that we would close both our Terenure and Swords stores and move all of our operations online until Government advice says it is safe to operate from a retail environment.
We will amend our procedures in line with Government advice as it is received however our intention is to provide you, our customers with the same level of service as always. We will have full service during normal opening hours by both phone and email as all of our colleagues will work from home. Orders can be placed, advice given and questions answered.
We want our colleagues to be as busy as is possible during this time so please don't hesitate to give us a call or send us a mail on anything tile related.
Information Re Spanish and Italian Supply Chain & Current Orders
Current orders are still en-route. There are no delays to lead times as a result of Covid 19.
As of the moment warehouses and couriers are still operating.
All of our tiles are imported from Italy and Spain. All of our manufacturers are currently open and operating under strict conditions imposed by their respective Governments. As of March 15th there is no interruption to our service from Covid19/Corona Virus.
There is zero risk from any material arriving from Italy or Spain . The lead times involved mean that the virus cannot survive the journey
We look forward to serving you during this period and hope that with everyones help it will pass sooner rather than later and look forward to your continued suppoert when we reopen.
In the meantime please stay safe and mind one another.